Have you ever contacted a company by phone and before ending the call, the representative asked if you wouldn’t mind taking a survey at the end of the
Or, in a restaurant, noticed a box near the register with feedback cards saying … “Tell Us How We Are Doing“?
The purpose of these surveys or feedback cards is to give you (the customer), the power to influence or change how an organization does business!
As a career coach one of the challenges that many of my clients face is that of learning the most marketable skills in the current job market.
An example is a client that I will call John who has been looking for a while even though he has an advanced management degree (MBA).
He wonders why he’s constantly getting turned down for business analyst jobs even though he is certain of this: most of those getting hired are less educated than him!