ITCareerCoach Training - Coaching » business analyst courses http://www.it-career-coach.net How To Take Your Career To The Next Level Mon, 06 Feb 2012 01:09:27 +0000 en hourly 1 http://wordpress.org/?v=3.3.1 How To Get Extensive Hands-on Experience In Information Technology http://www.it-career-coach.net/2012/01/10/how-to-get-extensive-hands-on-experience-in-information-technology/ http://www.it-career-coach.net/2012/01/10/how-to-get-extensive-hands-on-experience-in-information-technology/#comments Tue, 10 Jan 2012 15:36:27 +0000 ITCareerCoach http://www.it-career-coach.net/?p=3375

How To Gain Hands-on Experience in-Information Technology

How To Gain Hands-on Experience in-Information Technology

When it comes to the Information Technology Industry, getting more hands-on experience is one of your most important professional development activities.

In this post, I will explain how information technology workers including business analysts, computer programmers, database developers, data analysts, project managers, software testers and infrastructure / networking professionals can gain extensive, high visibility, career defining hands-on experience!

More Opportunities To Get Hands-on Experience

By far, the number one place to find hands-on project experience in the information technology industry is in web or software development projects!

Now, does that mean that you need to become a software developer?

Absolutely Not!

An enterprise software development project employs a diverse set of software testers, project managers, business analysts, computer programmers, infrastructure specialists, database developers, technical writers, etc.

So, dis-abuse your mind of the notion that software development is primarily a coding or programming effort, because it is not!

Business Analysts / Project Managers

Before a single line of code is written, project managers and business analysts have to gather the specifications and then plan the amount of work that needs to be completed at each phase of the project before handing over the coding to software developers.

Infrastructure Specialists

The Computer Networking / Infrastructure team has to plan or architect the servers, computer networks and workstations that will be used by the entire project team.

They may have to install software testing, development or planning software and they will also have to monitor all the equipment used in building or hosting the software, so that they can guarantee that it is up and running!

Software Testers / Quality Assurance Analysts

After computer programmers finish with their coding, software testers, business analysts or quality assurance specialists have to test the code and assure the client or project sponsor that the software being delivered is reasonably bug free and designed according to specifications.

And while all this is happening, the project managers are busy monitoring the cost and resource usage versus estimates.

With all this mind, here is why software development work provides you with the best opportunities for hands-on experience regardless of your career, industry, domain or background.

Following The Money Trail Works

Better Pay / Compensation

Software development project experience is guaranteed to boost your career options because employers pay more for software development experience regardless of whether the project is outsourced, maintained in-house or developed from scratch.

Software development experience also provides you with better career stability. Since there is so much work available, employers are always looking for or hiring motivated, talented, experienced, skilled workers.

Software development projects are readily available because they cut across all domains and industries!

Highly Portable Experience

Regardless of the industry you work in: healthcare, pharmaceutical (pharma), telecommunications (telco), insurance, banking and finance, securities, utility, customer relationship management (CRM) or sales and marketing, you will find plenty of software development projects.

Software development experience is also highly portable because you can move your experience from one industry or domain to another.

For example, as a business analyst, computer programmer or project manager; you may transition from a web project in the CRM industry to another web development project in the Healthcare / Medical Management industry.

You can significantly improve your chance of getting your foot in through the door even when you don’t have the required domain experience by gaining web / software development experience because that is portable across industries, jobs, careers or domains!

For example, even when you transition from a software development career to a business analyst or project management career, your software development background will still be relevant or useful helpful to your new project or employer.

Why Is There So Much Work In The Software Development Industry?

The software development industry employs professionals from a wide, extensive and varied background.

There is a lot of software development project work available because:

  1. Software development projects cut across the mobile, desktop, web, system development industry
  2. A large number of software development projects fail which means that software development projects last longer than they are expected to
  3. Websites are now integral to the marketing and sales functions of many organizations which means that funding website development is a top priority
  4. Organizations are constantly retooling or upgrading their websites because of competitive forces, marketplace or technological changes

So, if you are looking for a well-paying, portable, cutting-edge career, start building your web / software development project experience now.

When it comes to the information technology industry, your hands-on experience trumps your certifications or post graduate college degrees.

One Good Reason, Why This Won’t Work For You!

Here is one good reason why you may fail to gain hands-on software development experience … looking for a hands-on position without first taking the time to gain the requisite knowledge or skills that will qualify you !

Hear me now, I do not recommend you walk up to an employer and ask for a position for the purpose of gaining hands-on software development experience … except if you are truly qualified to be on the team.

Look, regardless of the position you are interested in: business analysis, computer programming, project management, software testing, etc., you must first take the time to study for the position before you start working on getting hands-on experience.

Why? because without the prerequisite knowledge, you have little or nothing to offer the employer, who therefore, has no incentive to hire you.

Why Is Knowledge A Prerequisite For Hands-on Experience?

When it comes to gaining knowledge, what matters is whether you have the requisite knowledge and not how you did you gain the knowledge; college, coaching, training, self study, articles, professional textbooks, on the job, etc.

Here is why you must gain the requisite knowledge first before you start focusing on building hands-on experience:

  • Can You Perform?: software project teams typical focus on delivering working software and not on mentoring or coaching team members.

    So, without the requisite knowledge, you will be a liability rather than an asset to the team since you won’t be able to keep up with the pace of work.

    Furthermore, you may even slow others down who stop and try to help you or wait upon you to deliver.

  • Return On Investment (ROI): don’t assume that an employer will pay for your hands-on software development experience because most employers want a quick return on their investment (ROI).

    This is because of the costs associated with training information technology (IT) professionals which makes employers picky about who gets to work on their projects.

    You are going to be limited in your ability to gain software development experience, if you do not first take the time to learn your discipline: business analysis, computer programming, project management, etc. so that you are prepared to run when the right opportunity presents itself.

This article is #1 of a 2 article series. The second installation of this article (part 2) may be viewed here …

You may review the references for this article series below.

References

  1. Learn more: The Most Important Thing on Your Resume
  2. Learn more: Which Courses or Certifications Guarantee A Job?
  3. Learn more: Can Certifications Take The Place Of Experience?
  4. Learn more: How To Get Computer Programming Experience
  5. Learn more: Stuck in a College Mindset After Graduation
  6. Learn more: Which Software Development Life Cycle Is Best?
  7. Learn more: Can You Perform? Prove It!
  8. Learn more: This Type Of Hands-On Experience Can JumpStart Your Career!

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]]> http://www.it-career-coach.net/2012/01/10/how-to-get-extensive-hands-on-experience-in-information-technology/feed/ 0 How To Jump-Start Your Career When It Stalls! http://www.it-career-coach.net/2011/11/14/how-to-jumpstart-your-career-when-it-stalls/ http://www.it-career-coach.net/2011/11/14/how-to-jumpstart-your-career-when-it-stalls/#comments Mon, 14 Nov 2011 15:54:41 +0000 ITCareerCoach http://www.it-career-coach.net/?p=3340

How To Jumpstart A Stalled Career!

How To Jumpstart A Stalled Career!

It has been said that to “keep doing the same thing over and over again expecting different results is the very definition of insanity.“

On the other hand, “if you want something you have never hard, you must do something you have never done!“

So, if your career is stagnating, step back and take an honest look at your work.

Is your work everything you had hoped for?

If the smell of fresh-brewed coffee is the biggest reward after you walk through the office door each day, it’s time to truly perk up your daily grind and reboot your career.

Broaden Your Horizons

One way to jump-start your career is to volunteer for assignments that are outside of your comfort zone or take on additional roles that are valuable to your organization.

For example, you may take on some project management responsibility if you are in a more technical role, so that you can become a better-rounded candidate.

And as a project manager or a business analyst nothing stops you from getting more technical skills, because this makes you more hands-on than your contemporaries.

Adding more skills, both technical or management, can only help you in the long run.

Upgrade your Skills

One of the areas that all professionals need to stay on top of is; “their skill-sets!“

Like it or not, information technology skills are susceptible to losing their value because technology is always changing or evolving.

Read this post … “The Most Important Thing on Your Resume“.

Do What You Love

One of the reasons why your career is stagnating may be that you’re not doing work that you are passionate about. So, you’re bored, and it shows.

But your managers probably don’t realize the problem; and so, instead of working with you to get to the right place, they keep you in the same job, afraid to give new assignments and responsibilities to someone who, quite frankly, doesn’t seem to want to be there.

So the question to you is, “are you doing what you really want to do with your life?” If you find that you’re not, you need to figure out what makes you happy and do it!

Perhaps what you love to do involves working with a new technology, or on another team / company, or taking on a new role / career.

It’s likely that, you’ll need to re-train to learn the required new skills, but you should never let something like that stand in your way.

It may take time and effort to change your career, but it is likely that you will continue to under-perform or be unhappy until you start doing something you love.

Are You In The Right Place?

Studies have shown that, usually, a person’s workplace is not the reason they are not moving up – quite frankly, it usually has more to do with them, rather than the place where they work.

But some organizations are better suited for certain career paths than others.

For example, if you’re a computer programmer, your greatest challenge comes from developing new software applications.

If the work given to you is mostly that of maintaining software systems, you may find yourself getting bore as you repeat the same maintenance tasks over and over again.

Does your company have a technology focus?

That isn’t to say that your company needs to be a technology giant or software development company; because we can’t all work for companies like Microsoft, Google or Apple.

Rather, what you should ask yourself is, “does your company recognize the value of technology or leverage it extensively for the day to day operations of their business?“

Do You Have A Career Path?

Everyone wants to have the opportunity to grow in some way in their work.

Even if you don’t want to move into management, you may want to move into a project management role?

Asking yourself what it is you want to do long-term, and then examining whether or not your company is going to be able to help you get there is something everyone needs to do at some point in their career.

In the end, only you can determine what it is that will jump-start your career.

It might take new skills, or new responsibilities, or even a new job altogether, but there’s not much point in delaying the inevitable.

Other challenges may be phrased with questions like “how can I promote myself”, “what should I do in life”, “what career I should choose” because professionals frequently rethink or regret their choices in these areas.

Here are some of the tips for overcoming regrets and getting more control over your career.

BOOST YOUR CONFIDENCE

If you have lost your confidence, you can take it back. Irrespective of your profession, you can regain your confidence any time.

Change your statements from “I can’t do it to I can do it or I can at least try“.

Change your statements from “I did wrong to I did better than before and I’ll do better again“

Change your statements from “Will this idea work? to No idea is bad“

You should replace your pessimistic thinking or talking with a more optimistic apprach or conversation.

Think of yourself as a professional in your department and your confidence will start growing.

THINK MORE ABOUT YOUR CAREER OPTIONS

Working at different jobs or roles will help you build a better understanding of your skills, experience or the opportunities out there.

Search for new opportunities and don’t restrict yourself to just one conventional or traditional career. Keep your options open and you’ll succeed at work.

Read this post … “Is Tunnel Vision Killing My Career?“.

Consider working as a volunteer to get different experiences as this will eventually help you decide the best career for yourself.

WORK ON YOURSELF CONSTANTLY

One of the best ways to boost your confidence is by updating your resume each time you complete a project.

The next thing is stay up-to-date with changes in your industry using the internet, journals, electronic papers, online classes etc.

If you are preparing for a job interview, first have an interview session with your self; answering questions like “why do I want this job“, or “why am I qualified to do this job“, etc.

Your answers should reflect a strong self confidence, positive mental attitude and personal competence.

Try to practice quick answers; lasting for not more than couple of minutes.

Talk with yourself in front of the mirror and give these answers.

This will surely help you in your interview and it will eventually increase your confidence as well.

PROMOTE YOURSELF

The only way to be successful in a competitive job market is to market yourself constantly.

People with strong marketing skills get the best jobs even when they are less qualified than others.

One way to market yourself is to make a personal, nice looking, business card which you can distribute.

Also, consider using a blog to showcase your skills and expertise.

Finally, join a local networking group that will help you meet people.

GET YOUR FAMILY TO SUPPORT

Many professionals faces obligations and responsibilities related with their family, culture, religion.

But they often find it difficult to spare more time for either their professional or family obligations.

If you are thinking of putting in the extra work that it takes to reboot your career, you should discuss it with your spouse or children in advance, to avoid creating a lot of stress.

Consider asking your spouse for support, because the extra work you may need to invest in your career, may place a burden on your family.

The sooner you can take an honest look at your career, make an objective assessment of your skills and prospects and make the necessary adjustments, the sooner you will begin to experience a more satisfying career.


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]]> http://www.it-career-coach.net/2011/11/14/how-to-jumpstart-your-career-when-it-stalls/feed/ 0 What Software Do I Learn to Become A Business Analyst? http://www.it-career-coach.net/2011/10/20/what-software-do-i-learn-to-become-a-business-analyst/ http://www.it-career-coach.net/2011/10/20/what-software-do-i-learn-to-become-a-business-analyst/#comments Thu, 20 Oct 2011 14:16:47 +0000 ITCareerCoach http://www.it-career-coach.net/?p=3323

what software should you-learn to become a business analyst?

what software should you-learn to become a business analyst?

[Ask IT Career Coach] is a Career Advice Newsletter for Information Technology (IT) professionals including business analysts, computer programmers, data analysts, database developers, technical writers, project managers and software testers.

If you, have a challenging question about your career, submit it here and we will answer yours just as we are answering this question submitted by a technical writer titled: What Software Do I Learn to Become A Business Analyst? …

Question

How do I learn or get the software knowledge that would make me a business analyst?

What types of software programs will I have to use on the job; and how do I learn these programs in a visual manner without having to refer to textbooks?

Answer:

You do not understand what a business analyst does and because of that you are mixing software jobs (like that of a computer programmer’s) with the business analyst’s job.

This mix-up is quite common because software oriented jobs are more common and better understood than business analyst jobs.

When you think of a computer programmer’s job, the picture that comes to mind is that of a highly skilled technology savvy professional who spends a lot of time building software programs, creating data entry forms and screens, designing websites or even installing desktop applications.

Unfortunately, when you think of business analysts, you also imagine that their duties or tasks are similar to those of computer programmers!

Because of this, you are wrongly associating the business analyst’s career with more software / technology careers like software testing, technical writing or computer programming.

So, in TODAY'S POST, I will contrast the role of a software tester, computer programmer, technical writer and business analyst to bring the point home.

What Does A Business Analyst Really Do?

The primary skills that business analysts use on the job are communication skills
(both written and verbal) unlike computer programmers, whose primary skills are tied to expertise in specific technologies like C#, Visual Basic, Java, PHP.

Business Analysts are highly-skilled or expert at communicating technology requirements with stakeholders, customer, power users or even technical teams (think software developers, software testers, web designers).

The primary communication tools used by business analysts while facilitating the requirements engineering process are Office productivity tools including Microsoft Word (for documenting requirements), Microsoft PowerPoint (for making presentations) and Microsoft Excel.

However, unlike computer programmer jobs, business analyst jobs are not required to be software or technology centered.

Don’t get me wrong!

Some job postings for business analysts require knowledge of software development languages like C# or Java or a software development background.

The business analysts that apply for these job postings are more accurately classified as Technical Business Analysts.

There are several domains or specializations available to business analysts (mortgage, financial, telecommunications / telco, automotive, healthcare, insurance) and technical business analysis is just one of these domains.

Read more about domain business analysts here:

However, the requirements for domain business analysts are not the same as the requirement for becoming a business analyst.

You are a business analyst first before you become a technical / domain business analyst.

So, don’t apply the role, responsibilities and requirements for the technical business analysis domain to all business analyst domains.

Competence or mastery of Microsoft Office Productivity software (MS Word, Excel, PowerPoint) is a requirement for business analyst jobs even when it is not stated on the job posting.

A business analyst who uses Office Productivity software can document requirements with Microsoft Word, make PowerPoint presentations and run what-if analysis using Microsoft Excel.

Focusing on software skills beyond Microsoft Office software makes you more of a computer programmer than a business analyst.

For your information, here are some of the differences between computer programmer jobs and business analyst jobs.

Business Analysts Compared To Computer Programmers

  • Business Analysts gather requirements while computer programmers build to specifications.

  • Business Analysts document work flows and business processes while computer programmers model and build software programs that follow those workflows or business processes.

  • Business analyst are hired for their written and verbal communication skills while computer programmers are hired for their expertise or skills in specific programming languages or technology platforms.

  • A computer programmer's work is deeply invested in learning or using technology while a business analyst’s work is deeply invested in understanding, documenting and communicating business requirements.

  • A business analyst’s primary software tool is Microsoft Word, Excel, or PowerPoint while a computer programmer’s primary software skill is knowledge of Java or C# or Visual Basic or PHP or other programming languages.

  • Business Analysts document the requirements or features of software programs while computer programmers build software programs.

  • Both the business analyst and software developer are involved with the Software Development Life Cycle (SDLC) for different reasons. While the business analyst owns the analysis and documentation of software requirements, the computer programmers owns the building of software programs.

  • Read more about the Software Development Life Cycle (SDLC) here:

I am also going to contrast the role of business analysts with that of software testers and technical writers to bring this home.

Business Analysts Compared To Software Testers

  • Software Testers are more hands-on with programming than business analysts.

    Software Testers are more skilled in programming because they sometimes have to write automated tests using scripting programming languages.

    A business analyst should not be required to write scripts or learn programming languages except in instances where they are applying for technical business analyst jobs.

    So, you cannot project the hands-on software skills requirements for software testers onto the hands-on skill requirements for business analysts.

  • Software Testers write manual or automated tests that verify that software programs developed by computer programmers were written according to the specifications or requirements documented by business analysts.
  • Software Testers have to test or inspect the procedures or functions written by computer programmers.

    For that reason, they may have to learn the basics of the programming language used in creating the software program.

    There is almost no value in business analysts inspecting a programmer’s code or even messing with it because Business Analysts do not have those competencies!

  • Read more about Software Tester Careers here:

Business Analysts Compared To Technical Writers

  • The skills exercised by technical writers are similar to that of business analysts in some respects.

    Both technical writers and business analysts exercise strong written communication skills.

    However, while a technical writer’s skill is useful for documenting the features of a software program after it is built, a business analyst’s skill is useful for documenting the features of a software program before it is built!

  • A technical writer’s primary role is the documenting of existing software features, business processes, etc.

    Because of this, a technical writer may have to learn specific software programs (apart from MS Word or PowerPoint) to help them with create technical documentation like Help Files, Software Manuals, etc.

    The technical writing industry is such that job postings require knowledge of specific software documentation tools.

    However, this must not be confused with the software requirements for business analysts.

    Business Analysts are not technical writers and the business analyst’s job does not require knowledge of specific software programs apart from the ubiquitous (Microsoft Office, MS Word, MS Excel or MS PowerPoint).

  • While the technical writing industry is componentized along the lines of software documentation tools (Adobe PageMaker, Adobe Frame Maker, Adobe Acrobat, Quark Xpress, Corel Ventura), the business analyst industry is segmented along the lines of domain specialization (financial, utilities, web / user interface (UI) business analysts, etc.).

  • Read More about Technical Writer Careers:

What Does It Really Take To Become A Business Analyst?

The requirements for business analysts’ jobs are primarily documentation, requirements analysis and communication (both written and verbal).

While it is common for a business analyst to spend his / her time, preparing PowerPoint presentations, taking meeting notes using Microsoft Word or writing Use Cases in plain-old Microsoft Word, it is common for a computer programmer / software tester / technical writer to spend the same amount of time coding new program features / documenting bugs / documenting the features of a software program.

A business analyst must be 100% comfortable in his / her role as a communicator, presenter, leader, facilitator or analyzer without feeling the need to learn more software tools!

How To Get Hired For A Business Analyst Job – Case Study

Some time ago, I was hired to help an Information Technology (IT) director put together a software development team for a financial software project in Saint Louis, Missouri, USA.

In that role, we posted a senior business analyst job opening and then started interviewing qualified business analysts.

The business analyst I interviewed and recommended got the job because she did something different from the other business analysts who applied for the same job.

She walked into the interview with a bound, spiral document that showcased the comprehensiveness, thoroughness and versatility of several business documents she had created for one automotive client in the Greater Saint Louis region.

She did not get hired because of what she said at the business analyst job interview or because of the software experience listed on her resume.

She got the business analyst job, by showcasing her hands-on business analysis skills.

What differentiated her was a compilation of various types of business analysis documents she had worked on for an automotive client in the Greater Saint Louis area.

The financial client hired her as an Information Technology (IT) business analyst for a financial software project because they connected with the hands-on, visual depiction of her business analysis skills exemplified by her Microsoft Word based portfolio.

My final advice?

Don’t approach the business analyst industry based on how the software testing, technical writing or computer programmer industries work.

Remove false associations between the business analyst’s role (primarily written and verbal analysis or communication of requirements) and the hands-on skill requirements for software testers, technical writers or computer programmers.


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]]> http://www.it-career-coach.net/2011/10/20/what-software-do-i-learn-to-become-a-business-analyst/feed/ 1 Which Software Development Life Cycle Is Best? http://www.it-career-coach.net/2011/09/23/which-software-development-life-cycle-is-best/ http://www.it-career-coach.net/2011/09/23/which-software-development-life-cycle-is-best/#comments Fri, 23 Sep 2011 11:58:46 +0000 ITCareerCoach http://www.it-career-coach.net/?p=3284

Your Guide To Software Development Methodologies (Agile, Scrum, Waterfall, SDLC, Extreme ...)

Your Guide To Software Development Methodologies (Agile, Scrum, Waterfall, SDLC, Extreme ...)

Models like Agile, Extreme Programming, Scrum or Waterfall are used by project managers, business analysts, software developers or quality assurance analysts to describe how a project is managed or a software product is built.

The software development life cycle determines how risks are managed, business requirements documented, resources estimated and allocated, stakeholder expectations or customer feedback is managed and when software / quality assurance testing is performed.

Each software development model recommends a set of guidelines or best practices for developing software.

It is then up to an adopting organization to follow these guidelines from the inception of their project.

Choosing the right Software Development Life Cycle is important because it helps your project team reduce or eliminate the risks of project failure which occur as frequently as 60% of the time.

Software Development Life Cycles are also important because they help deliver a better product or user experience.

In a nutshell, software development practices like Agile, Extreme Programming, Waterfall, Lean Software Development, Rational Unified Process (RUP), Scrum will help your project team meet or exceed customer or business requirements, deliver products on time or under budget.

Meeting Business Requirements

Software Development Life Cycles help with clarifying when or how software requirements will be gathered and analyzed in a software development project.

In software methodologies like the Waterfall model, business requirements are collected, analyzed or documented extensively at the beginning of the project.

In other software models like Agile or Scrum, requirements are gathered or analyzed multiple times during the life cycle of the project.

While opinions differ as to which software model helps you gather better software requirements, each model still offers the benefit of a formal plan for gathering, analyzing or documenting business requirements.

Engaging the Best Minds or Resources

Some Software Development Life Cycles like the Waterfall model are more traditional with their “top down” team structure or project management approach.

Other software models like the Agile or Scrum models are flatter in their team structure or more self organizing and independent.

The benefit of following a software development model is that it helps with organizing or structuring the project team’s roles, responsibilities or communication style.

Reducing or Eliminating Time or Budget Overruns

Statistics show that as much as 60% of Information Technology (IT) projects fail for various reasons including time or budget overruns.

This is where choosing the right software model can be helpful.

Each software development life cycle offers a set of best practices for estimating project resources, planning project deliverables or product features and monitoring timelines or milestones.

While some software models like the Waterfall emphasize time, budget or resource estimation at the beginning of the project, others like Agile or Scrum emphasize time, cost or resource estimation & planning throughout the life cycle of the project.

Managing the Software Development Process

Each Software Development model divides separates the development process into a set of activities which makes the project more manageable.

While some Software models are sequential, others are iterative.

Software development models separate your development cycle into phases which helps with project planning, resource utilization and progress monitoring or control.

Creating Better Software Products

Software development life cycles can help with meeting or exceeding customer expectations as well as creating better software products.

Your software development model will provided guidelines for creating test cases or mapping test cases to requirements or product features.

Software models provides guidance for quality assurance analysts or software testers, on when to execute tests, record bugs or defects and measure or report on the quality of the software product.

How To Adopt A New Software Development Life Cycle

An organization may be incapable of taking advantage of a software development model in-spite of the merits of the model.

Here is my advice on adopting a new software development model

  1. Evaluate your Company Culture: consider the flexibility or willingness of your company to change or adapt.

    I have seen organizations with a top-down management culture fail at agile models because they were not ready to give up some control to an agile, self-organizing team.

  2. Take Small Steps: don’t try to change too much, too soon, when adopting a new software development model.

    Over-committing at the early stages of your project raises a red flag because it means that your project team is being expected to run before it has learnt how to walk!

  3. Get Executive / Organizational Commitment: get someone with senior management or executive authority to back the adoption of the model or it may not survive corporate politics.

Sometime ago, I functioned as the Information Technology Director of a re-manufacturing plant in the Ozarks.

One of the goals I set for my team and employer was to get them to adopt a formal software development model.

Before I started running with the implementation of that model, I spent time coaching the CEO, the quality assurance and product development directors, and other senior managers on the benefits as well as potential challenges of the new software development model.

Because I had strong organizational commitment and backing, the software model was finally adopted without any incidents.

Which Software Development Life Cycle Is Best for Your Project?

With all that has been said in mind, i have prepared a downloadable study guide that will help you with choosing a software development model for your project!

The study guide which you can download below covers answers questions like:

  1. What is Agile, Scrum, Waterfall?, Lean Software Development, Extreme Programming …
  2. What are the advantages, disadvantages, challenges or benefits of adopting a software development model …
  3. How does Agile compare to Waterfall … And More ….

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]]> http://www.it-career-coach.net/2011/09/23/which-software-development-life-cycle-is-best/feed/ 1 What Do You Study To Become A Business Analyst? http://www.it-career-coach.net/2011/08/15/what-do-you-study-to-become-a-business-analyst/ http://www.it-career-coach.net/2011/08/15/what-do-you-study-to-become-a-business-analyst/#comments Mon, 15 Aug 2011 22:37:26 +0000 ITCareerCoach http://www.it-career-coach.net/?p=3260

What Courses Do You Study To Become A Business Analyst?

What Courses Do You Study To Become A Business Analyst?


You may start a business analysts career by taking some of the courses discussed in this post.

Keep in mind that for business analysis careers, soft skills count as much or in some cases even more than hard skills.

So, don’t make the classical rookie mistake of focusing on the hard skill requirements to the detriment of your soft skills!

The list of formal, informal or college courses that you may study for a business analyst career include:

  1. Study computer science & information technology courses in college because that will help you relate to the coding or testing that takes place on information technology / software development projects.

  2. Study Systems Analysis courses as they may help you get a better idea of how different networking, hardware & software systems are integrated into one functional Information Technology (IT) department.

  3. Take Technical Writing and Business Communication courses because a key part of the work that you perform as a business analyst is communicating business problems or solutions.

  4. Study business management courses as they will help you understand understand strategic and tactical business goals and objectives or see things from a management, stakeholder or business perspective.

    Keep in mind that not only do business analysts work in Information Technology (IT) departments, they also work in specialized business domains like Accounting, Finance, Sales and Marketing, so taking business courses can be helpful.

  5. Take conflict resolution, interpersonal, communication, verbal, presentation, negotiation, public speaking and leadership courses.

    While these sort of skills are not traditionally taught as part a formal college class, you can gain the required information from textbooks and audio material on bookstores like Barnes and Noble or Amazon.

The courses that you may take to become a business analyst may be divided into formal (business / technical) or informal (interpersonal, communication and leadership) skills.

So my friend, now you know what you may study to succeed as a business analyst … do do something with this information :-)

Thanks and Best Wishes


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]]> http://www.it-career-coach.net/2011/08/15/what-do-you-study-to-become-a-business-analyst/feed/ 0 Is Business Analysis A Good Fit For My Personality Type? http://www.it-career-coach.net/2011/05/19/is-business-analysis-a-good-fit-for-my-personality-type/ http://www.it-career-coach.net/2011/05/19/is-business-analysis-a-good-fit-for-my-personality-type/#comments Fri, 20 May 2011 02:00:48 +0000 ITCareerCoach http://www.it-career-coach.net/?p=3207

Is Business Analysis For Me?

Is Business Analysis For Me?

[Ask IT Career Coach] is a Career Advice Column for Information Technology (IT) professionals looking for answers to their most challenging career situations.

In This post, I will answer questions on business analysis and software developer careers. Here is the first question:

Is Business Analysis A Good Fit For a Programmer With An ENFP Personality Type?

This question was submitted by Brenna (a computer programmer from South Africa), whose personality type on the Myers Briggs Personality Test is: ENFP (Extroverted, Intuitive, Feeling, Perceiving).

Brenna codes with Cobol, Java, SQL, JavaScript, HTML, Flash and is burnt out of coding!

Brenna, has not been able to keep up with programming and wants some direction on what she should do with her life.

I am recommending that Brenna considers becoming a business analyst for the following reasons:

  1. She has good verbal and written communication skills. You can see dome evidence in how detailed, structured and clear her writing is

  2. She is project oriented instead of detail and routine oriented as you will find with programmers. ENFPs also tend to be project oriented instead of detail oriented.

  3. She has not been able to keep up with her computer programming career because she lacks a passion for the industry and also because she is not going about it the right away..

Click here to read Brenna’s post and my reply to the question: “What Is The Future Of ENFP Personality Type In Computer Programming”


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]]> http://www.it-career-coach.net/2011/05/19/is-business-analysis-a-good-fit-for-my-personality-type/feed/ 0 Writing Better Requirements: Why Projects Fail http://www.it-career-coach.net/2010/08/29/writing-better-requirements-why-projects-fail/ http://www.it-career-coach.net/2010/08/29/writing-better-requirements-why-projects-fail/#comments Sun, 29 Aug 2010 20:42:12 +0000 ITCareerCoach http://www.it-career-coach.net/?p=2989

Write Better Requirements

Write Better Requirements


Why Do We Need Better Requirements?

The following article is a frank, open and surprising discourse on why we need better requirements.

According to Standish or Gartner reports and other case studies, nearly “two-thirds of all IT projects fail” because of poor requirements and other causes.

Why Do Projects Fail?

Consider that a project fails when it overruns the budgeted allocation of resources, time or money or fails to deliver the intended business requirements or value.

Some teams are so deep into this, that throwing more money, people or extending the shipping date is their default solution to scope creep, budget overruns or project failure!

But project failure doesn’t have to become the norm for you.

With this in mind, the following post on “Why We Need Better Requirements” is designed to help business analysts, project managers, web managers or technical leads make a case for preventing project failure by gathering better business requirements.

  1. The True Cost of Fixing Bad Mistakes

    Gathering better requirements helps avoid fixing issues further down in the project when mistakes are guaranteed to be more expensive.

    Consider a product feature that is not developed to the customer’s specifications because of incomplete requirements documentation.

    The incomplete requirement is left to an open or wide interpretation from each member of the development team.

    Depending on when the improperly coded requirements are discovered; (development, software testing or production), the cost of fixing these defects is guaranteed to be much higher than the cost of gathering, validating or documenting the complete or correct requirements at the project’s inception!

  2. The Opportunity Cost of Missing Requirements

    Discovering requirements late results in delays to the project or in shipping products that don’t meet or fall below the customer’s expectations!

    This results in missed market opportunities, unhappy customers or an improper allocation of resources, time or money.

    Why because, it costs more money to retool your product at later stages of the product development cycle than at inception.

    And regardless of what you do, you will be late to market or reduce your customers positive experiences of your product.

  3. The Cost of Working Incorrect Requirements

    Perhaps, you’ve worked on a project where requirements are dispensed as favors because the Requirements Analyst lacks the authority or training to validate requirements properly.

    This is the practice where requirements are imposed on the project team without meeting the business case or scope.

    The cost of such a practice is that the project resources (people, money, time, infrastructure) are high-jacked to satisfy a few egos to the detriment of the organization’s strategic objectives, goals, missions or success!

Making The Case For Good Business Requirements

Note that when it comes to executing projects successfully you will always have the constraints of time, money or resources (people).

And regardless of who you work for, your project cannot be handled as if your organization has an infinite supply of these inputs.

So gathering incorrect, poor or wrong requirements will result in the improper allocation of resources and at the same time increase the risk of project failure.

Armed with this, don’t be a doormat, make a proper case to your management, stakeholders or project advisory team on the need or strategic importance of gathering better business requirements.

Action Plan: How To Gather Better Requirements

I’ve shown you why gathering better requirements matters and explained how you can make a case for sound requirement management practices at your organization.

Here is how you can help your organization adopt a better requirements management practice.

  • Empower your Requirements Analyst

    Hire a capable requirements analyst for your project and then empower the resource to do their job.

    Adding a Requirements or Business Analyst to your team without empowering the resource is a practice in self-deception at best.

    So don’t start down that part, if your organization is not ready to rally behind their Requirements Lead.

  • Lead, Follow or Get Out of the Way!

    Your Requirements or Business Analyst is there to help your project or organization succeed, so don’t make that resource into the enemy!

    Educate your stakeholders, management team or customers on the benefits of following a sound, documented requirements management plan.

    Find a champion who can lead that effort … then follow your chosen leader or get out of the way!

    The Requirements analyst’s job is not to dispense requirements as favors but to be a custodian of the organization or customer’s strategic vision, aspirations or expectations.

By understanding, communicating, leading or championing better requirements practices, you reduce the risk of project failure and help your organization achieve a better Return On Investment (ROI).


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]]> http://www.it-career-coach.net/2010/08/29/writing-better-requirements-why-projects-fail/feed/ 2 Bridging the Gap between Business and IT: The Case for Business Analysts http://www.it-career-coach.net/2010/07/03/bridging-the-gap-between-business-experience-ba-training/ http://www.it-career-coach.net/2010/07/03/bridging-the-gap-between-business-experience-ba-training/#comments Sat, 03 Jul 2010 22:33:25 +0000 ITCareerCoach http://www.it-career-coach.net/?p=2940

bridging the gap for business analysts

business analysts build bridges

In some organizations, the technical lead or senior software developer is also asked to gather, analyze or document the software development requirements.

This may be the case when:

  • Cowboy Coding -The Organization has not fully embraced any formal software development methodology
  • Cost Cutting -The manager wants to cut costs by not hiring for full-time business analysts
  • Role Differentiation – The IT / Software Development manager combines the business analyst role into the software development role

But, does combining the business analyst and software development role work or is it better to hire full-time business analysts for your team?

Making A Case For Business Analysts

The traditional or core business analysis skills including software requirements documentation, systems modeling, UML and Use Cases are also required for senior software developer or architect positions.

While business analysts are not computer programmers, their skills have roots in traditional systems analysis or software development career paths.

For example, Skills like UML or Use Cases in particular are also used by software architects in modeling and solution architecture.

With this in mind, some managers are taking the position that traditional software developers are also suited for business analysis duties. And because of this position, they do not see the need for hiring business analysts.

This article examines the case for hiring full-time business analysts for your projects.

Computer Programmers Are Not Business Analysts

While software developers sometimes take on some business analyst roles, they are still not business analysts.

Because there are fundamental differences between the mindset of computer programmers and that of business analysts.

Computer programmers spend most of their time designing computer algorithms or coding software routines while business analysts spend most of their time talking to customers, stakeholders and developers.

In other words, while computer programmers are competent at talking to machines, business analysts are skilled at talking to people!

Let’s look at more justifications for hiring full-time business analysts for your organization.

Bridging The Gap Between Business And IT

There is a fundamental gap between business and IT which often leads to project failure.

Software development teams often miss, drift away or ignore business demands, needs and requirements because they spend most of their working time studying or solving technical / information technology problems.

And business units (marketing, operations, sales, customer service, etc.) often do not care enough about or take the time to understand the constraints of technology.

Because they are like polar opposites, there is a fundamental gap between business and technology which requires the intervention of a third-party … the business analyst.

Most IT Projects Fail, Will Yours?

Statistics suggest that more than 50% of software development / IT projects fail. They fail because of poor communication, cost / budget overruns and poor requirements or a weak business case.

While these statistics make a depressing study, they also point that most I.T. projects are at a risk of failing from inception if they are not planned or executed properly.

That is perhaps the best case for hiring full-time business analyst resources for your IT / software project … business analysts can help mitigate or reduce the risk of project failure.

Can Business Analysts Reduce IT Project Failure Rates?

Hiring full-time business analysts can help mitigate or reduce the risk of project failure by:

  1. Creating a clear or convincing business case for your project management or stakeholder team

  2. Creating a clear, concise, complete set of business requirements which can be used by project managers for estimation and budgeting or by quality assurance and software development teams

  3. Bridging the business to IT gap by improving the communication between the two business units through effective written and oral communication skills

There is a significant risk that your IT Project would fail due to a weak business case, poorly defined requirements, lack of stakeholder engagement etc.

So do your project a favor and hire full-time consulting or permanent business analysts for your IT projects.

How To Find Or Hire Good Business Analysts

The options for finding full-time business analysts are limited to re-training existing staff in business analysis or hiring full-time business analysts from recruiters and job portals like LinkedIn and Dice.com.

One benefit of retraining existing team members in business analysis is to avoid costs of hiring additional staff. On the other hand, one advantage of hiring new business analysts is that they are guaranteed to hit the ground running.

If you decide to keep costs low by using or retraining your current IT team (quality assurance analysts, software developers or technical writers) in business analysis, do this:

Focus on re-training team members who have demonstrated some talent or interest in meeting or working with stakeholders, customers and users or in documenting requirements

Then retrain or sharpen your team’s business analysis skills using this resource … that way, your team can hit the ground running or bring new business analysis skills to bear on your project.


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]]> http://www.it-career-coach.net/2010/07/03/bridging-the-gap-between-business-experience-ba-training/feed/ 1 Career Tip for Senior Business Analysts: Become The Lead Business Analyst! http://www.it-career-coach.net/2010/06/10/career-tip-for-senior-business-analysts-become-the-lead-business-analyst/ http://www.it-career-coach.net/2010/06/10/career-tip-for-senior-business-analysts-become-the-lead-business-analyst/#comments Thu, 10 Jun 2010 07:49:48 +0000 ITCareerCoach http://www.it-career-coach.net/?p=2929

Career Tip For Senior BAs: Become The Lead BA

Career Tip For Senior BAs: Become The Lead BA

This post answers questions received from senior business analysts asking about how to carve out an upwardly mobile career path in their company or organization.

The answers in this post are presented as tips, solutions or ideas for business analysts looking towards a better career path.

If you have a question about your business analyst career, be sure to post it as a comment on this post and I will be glad to answer it for you.

Here are the tips for business analysts looking for a better career path:

Should Business Analysts Test Software Applications?

In my department, analysts are mainly used for testing applications.

I know that there is more to this than testing applications.

What skills sets would you suggest I gain in order to become a top notch analyst?"

Should Business Analysts Test Software Applications?

    • While business analyst are not full-fledged software testers, some organizations do require business analysts to test their software applications, oversee the testing process or collaborate closely with the QA / Software Testing Team.
    • When business analysts test software applications, they usually perform a form of testing known as Usability Testing, Functional or Acceptance Testing.
    • Business Analysts are sometimes asked to test software applications because they are the custodians of the customer, project or software requirements and so as such, need to confirm that the product or solution meets documented requirements.
    • However business analysts are sometimes asked to test solutions (and not just software components) because their company is short on QA staff and are merging both the QA / Software Testers duties into that of the business analysts!
    • Note: there is a lot more to the art of software testing than usability, functional or acceptance testing. These other other forms of testing may require scripting or automated tools and are not usually required of business analysts.

What Is The Future For Senior Business Analysts?

The toughest challenge facing me is the transition from Senior Business Analyst to Lead Analyst.

The Future / Career Path for Senior Business Analysts:

There is a real career path for senior business analysts. This career path comes with new titles, additional duties / roles or recognition (formal / informal) depending on the organization.

To start with, there is no common way of showing the seniority or lead position of a lead business analyst

In some organizations, the lead business analyst is the most senior or experienced person on the team and not necessarily the most educated.

The position of the lead business analyst is sometimes given informally when a manager refers other business analysts to the lead and / or identifies the BA as such.

  1. If you are intent on being the lead business analyst, strive to distinguish yourself over a period of time by the quality of your work, the depth of your knowledge and expertise and your commitment to delivering excellent business results.
  2. Study the lead business analyst and start learning whatever it is they bring to the table that you presently don’t.
  3. In many organizations, the title of lead business analyst is earned over time because the lead business analyst has to have a strong understanding the business / organization. My advice is this: Be patient and hunker down for the long haul.

Remember the Kaizen principle, which is used to achieve an outstanding result by delivering smaller but consistent, qualitative improvements over a longer period of time.

  • Start identifying the issues that your users have. Demonstrate to your manager that you have the analysis skills to take on the lead business analyst role.
  • Increase your output when it comes to problem-solving on the project. Make yourself available and visible to users instead of shying away from contact with them.
  • Get as much additional training as you can afford and channel all your efforts to becoming a better business analyst by learning everything that you can about business analysis.

If you gain new skills or demonstrate additional abilities on the job, you will position yourself for more responsibility … even that of the lead business analyst.

Finally, becoming a lead business analyst has a lot to do with demonstrating outstanding leadership skills.

It is not just what you know (knowledge alone is not enough for this role) but how well you can step out of your box to help your fellow business analysts, team or company.

Learn how to demonstrate exceptional leadership, communication. coaching and mentoring skills in addition to your traditional business analysis skills and you will stand out from other senior business analysts or your peers!

What Is The Career Path for IT Business Analysts?

I need help. My company is considering creating specialist areas for the Business Analyst in IT.

Is there a model or any existing categorization of Business Analyst role in IT?

I am only aware of roles like Senior/Junior Business Analyst.

The Roles / Models for IT Business Analysts:

There are several possible career paths for IT Business Analysts depending on the size of the organization or the diversity of tasks performed by your business analysts.

Assuming that your company has a legitimate need to start putting business analysts into silos, here are some options, categories or specialized roles:

  1. Usability / UI / User Experience Business Analyst

  2. Web Business Analyst

  3. E-Commerce Business Analyst

  4. Marketing Business Analyst

  5. Business Process Analyst / Process Engineer

  6. Customer Relationship Management (CRM) Business Analyst

Use this list to elicit more careers centering on specialized functions performed by the business analysts on you team.

This post presents tips, strategies or solutions for advancing your business analysis career. If you enjoy reading this post, be sure to … Share It with Friends


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]]> http://www.it-career-coach.net/2010/06/10/career-tip-for-senior-business-analysts-become-the-lead-business-analyst/feed/ 9 How To Handle Recruiter’s Phone Calls? http://www.it-career-coach.net/2010/06/04/how-to-handle-recruiters-phone-calls/ http://www.it-career-coach.net/2010/06/04/how-to-handle-recruiters-phone-calls/#comments Fri, 04 Jun 2010 09:05:33 +0000 ITCareerCoach http://www.it-career-coach.net/?p=2926

How To Handle Recruiters Phone Calls

How To Handle Recruiters Phone Calls

Recruiters are the gatekeepers for business analyst jobs.

They are in touch with more employers, consulting or full-time engagements than most business analysts.

This post answers the question of how to handle or deal with recruiters calling about business analyst jobs.

If you need help with a Question or Challenge, be sure to submit your question as a comment on this page and I will answer it fully just as I am answering this reader’s question below!

If you enjoy reading this post, please be sure to … Share this Post with Friends

Here is a question posted by a business analyst on how to deal with recruiters

I have received some phone calls from recruiters recently about BA jobs.

We talk about the description, and then my experience.

At the end of the call, they always promise to call back.

They most likely never do. When I try to follow up, they most often do not reciprocate.

Is this typical

Or is the a better way for me to handle these calls

How To Handle Phone Calls From Recruiters

Handling recruiters successfully depends on your ability to put yourself in the recruiter’s shoes or negotiate from a point of strength.

Here are some tips on how you can do just that!

  1. Put Yourself In The Recruiter’s Shoes

    Recruiters are primarily out to help their bottom line.

    With that in mind, your conversations with recruiters must prove beyond a shadow of doubt that you are qualified for the job.

    This means that you are not trying to convince, beg or plead for a job but that you come across as a skilled, experienced or knowledgeable business analyst with a pleasing personality.

  2. Tailor Your Conversation To The Job Description

    Recruiters generally have a light grasp of technology.

    Which means that they may not be as familiar with the requirements listed in the job description as you may think.

    So, make it easy on recruiters and present your skills, experience or background in the light of the job description at hand.

    For example, if a job description is posted for a business analyst with business use cases skills and you present your skills as system use cases, you may be passed.

    So, make sure that your skills, background or experience cover the specific requirements mentioned in the job description.

  3. Grab The Recruiter’s Attention

    Get your act together before getting on the phone with the recruiter.

    While on the phone, take charge of the conversation and grab the recruiter’s attention within the first few minutes of the conversation.

    All things being equal, recruiters tend to feed off your energy level.

    So, if you sound positive and upbeat, they will conclude that they want to do business with you.

    If you sound unsure of yourself, they are likely to conclude that you are hiding something or that you are not as good as you need to be!

    The best preparation is to rehearse your opening statements or polish your presentation before getting on the phone with the recruiter.

  4. Looking for a Job? Stay Busy!

    Don’t sound like you are just staying at home waiting for a job, even though that may be the truth.

    Talk about how busy you are and how you are lining up interviews because recruiters are wired to follow the herd.

    In other words, if you sound like you are busy taking interviews and lining up jobs, they will scramble to represent you as well.

    But if on the other hand, you sound like you are having difficulty finding interviews, they will shy away from you too!

    Recruiters behave like this because they reason that if their colleagues are not going after you, then either you are not qualified or not a good match for the job.

I hope that these tips will help you represent yourself better to recruiters.

One of the well-kept secrets of working with recruiters is that they prefer polished, professional presentations from candidates who seem to know what they are doing even.

This is because recruiters often cannot distinguish an experienced, skilled or knowledgeable candidate from another business analyst who is less skilled.

So, plan, prepare and present your skills in the best light possible and you will win their hearts and souls :-)


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]]> http://www.it-career-coach.net/2010/06/04/how-to-handle-recruiters-phone-calls/feed/ 0 Why Is Requirements Management A Top In-Demand Skill? http://www.it-career-coach.net/2010/05/27/why-requirements-management-for-business-analysts/ http://www.it-career-coach.net/2010/05/27/why-requirements-management-for-business-analysts/#comments Thu, 27 May 2010 07:34:00 +0000 ITCareerCoach http://www.it-career-coach.net/?p=2920

Requirements Management Skills In Demand

Requirements Management Skills In Demand

Is Requirements Management Helpful?

If you work in an office where requirements management is a low priority, an afterthought or a process imposed by senior management, you may begin to lose sight of the value that requirements management offers.

In between chasing down your stakeholders for interviews, wrestling with your use cases or managing conflict and corporate politics, you may decide to abort what sometimes seems like meaningless meetings or endless paperwork.

What you may not know is that the reason you’re chasing down stakeholders or having so much trouble gathering requirements is that you don’t have an effective Requirements Management framework in place.

Because Requirements Management is really not an afterthought and unless you step out of your busy schedule to learn what works and what doesn’t work in requirements management … the cycle of difficulty, ineffectiveness or project failure is guaranteed to continue!

Why Requirements Management Is A High Priority For Business Analysts

If your project lacks an effective Requirements Management plan, you can do your team or manager a favor by learning how to implement one.

This is important because an effective requirements management plan will help you deliver the right product, technology or business solution and stand you in good stead at the performance review.

The risk of Information Technology (IT) project failure is so high that taking the time to understand, model or validate what needs to be built is a high priority for any professional business analyst.

If your requirements management plan is weak, you risk not understanding the business problem or turning out a poor solution.

So, whether you’re gathering or analyzing requirements, it is just as important to focus on the process that you are using to develop your requirements as it is to focus on the requirements themselves.

The good news is that a lot of thought has been put into the process of gathering and creating good requirements.

The Requirements Management Plan

These thoughts have been gathered and structured into a discipline known as Requirements Engineering or Management.

Requirements Management encompasses the activities of defining a solution’s requirements, Eliciting, Analyzing, Specifying and Validating business requirements.

Requirements Management encompasses activities and deliverables for establishing Requirements Baselines, Change Control and Tracing Requirements.

Having an effective requirements management plan will also help you define:

  1. Which members of your team are performing what requirements activities

  2. When requirements activities will take place

  3. What the details and steps of each requirement activity are

Having all of this formally defined will help your team deliver the right product or solution.

Having a good requirements management plan will also improve your teams ability to build or deliver the correct requirements on time and within budget.

The ROI for Effective Requirements Management

An effective Requirements Management plan will also help your team be more productive or produce excellent correct, complete, clear, concise, consistent, relevant, feasible and verifiable requirements.

Keep in mind that your Requirements Management plan may need to be customized to your projects, organizational constraints or corporate culture.

Remember that effective Requirements Management results in better business solutions … which is a hallmark of successful business analysts.

Requirements Management is one of several business analysis courses offered at the Business Analyst Boot Camp Training.

A complete end-to-end Business Analysis training is traditionally expensive because you pay for multiple business analysis courses on UML, Use Cases, Requirements Management, etc.

In addition, these courses are sometimes split into beginner, intermediate or advanced classes which you have to pay for individually.

What if you could get your “Use Case Training”, “UML Training”, “Requirements Management Training” and more by attending just one class?

What if you could get all these Business Analyst courses for a fraction of the traditional cost? … Here is how to to do just that.


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]]> http://www.it-career-coach.net/2010/05/27/why-requirements-management-for-business-analysts/feed/ 5 What Does It Take To Learn Business Analysis? http://www.it-career-coach.net/2010/05/21/what-does-it-take-to-learn-business-analysis/ http://www.it-career-coach.net/2010/05/21/what-does-it-take-to-learn-business-analysis/#comments Fri, 21 May 2010 12:55:42 +0000 ITCareerCoach http://www.it-career-coach.net/?p=2918

Highly Paid Business Analyst

Highly Paid Business Analyst

You are reading this post because you are interested in learning or mastering business analysis for a number of reasons like

  • You may have read the US Bureau of Statistics report which predicts that the business analyst role will be one of the fastest growing occupations through 2012

  • You are a computer programmer or software tester who is getting burned out on the monotony of coding or testing

  • You may be interested in learning business analyst because you will gain more visibility by interacting with users and managers

  • You feel that gathering requirements for software projects would be a better fit for you than your current IT position

What Does It Take To Become A Successful Business Analyst?

You may also have read a few business analyst job descriptions or observed successful business analysts at work and because of that, you feel that you can easily succeed at business analysis.

What do you assume that business analysts do or what do you think that it takes to become a business analyst?

Do you assume that business analysts just gather requirements, or that business analysts are essentially MBA graduates or that knowledge of the Software Development Lifecycle (SDLC) or even Quality Assurance makes you a business analyst?

There is more to business analysis than having a knowledge of the software development lifecyle (SDLC) or a college degree like an MBA, or even learning how to gather software requirements.

Business Analysis is really not like computer programming and it is not equivalent to project management or having an MBA.

Business Analysis is a specialized profession just like Law, Medicine or Engineering.

Here is more information on what it takes to become a successful business analyst:

So, What Does A Business Analyst Do?

Computer programming and business analysis while being related, are still worlds apart.

Programming is a wholly technical discipline while business analysis focuses on the business side of managing software or project requirements.

A business analyst does more than just ask users what they want from a software system, type up the requirements in a pretty document and hand it off to the developers.

Business analysts liaise between stakeholders to understand business problems and the requirements for a successful solution using strategic thinking and excellent communication skills.

The business analyst also has to follow best practices for planning, gathering/eliciting, managing, modeling and validating user requirements.

So, you need to thoroughly understand the business analysis profession if you want to make the leap from programming (or any other career) to business analysis.

Business Analysts Don’t Just Gather Requirements!

You do not need an MBA to become a business analyst and getting an MBA is not the same thing as learning business analysts … the two disciplines are separate!

To start learning business analysis, you will need technical skills, business skills, industry knowledge / domain skills and analysis skills.

In addition to the following: Requirements Elicitation, UML, Use Cases, Requirements Modeling and Facilitation skills.

How Do You Demonstrate Business Analysis Skills?

There is no such thing as a new IT career without new IT skills. In the same way, you can’t become a successful business analyst without learning business analysis skills through training and hands-on experience.

If you have been applying to business analyst jobs without any response from potential employers, here is the reason: Your resume does not show that you have real-world business analysis skills.

Many project managers or business managers have been in the situations where they hired persuasive candidates only to regret the lack of understanding of the business analysis role or the lack of BA skills needed to get the job done.

  • The bad news is that too many managers have been burned, so the chances of getting hired without real business analysis skills are not as high as one may assume.

  • The good news is that as we head out of the recession, there is a demand for professionals who have the business analysis skills required to successfully take an IT project to completion.

So, the first and most important step towards a successful business analyst career, is making sure that you have the required business analysis skills.

Yes, there is a real shortage of good business analysts. If you will simply take the time to get trained and get hands-on experience, you can go places in your career!

How Do You Gain Business Analysis Skills?

The traditional way to gain skills in other careers is to get a college degree. But does having a business degree qualify you for a business analyst career?

What if you have a family and can’t take the time off work to go through another two to four years of college?

The problem with traditional college degrees is that they keep you on the theoretical path of learning, where you may spend two to four years in college and still lack the skills, experience or insight needed for a successful business analyst career.

In addition, traditional college degrees are extremely costly. If you’ve worked in the IT industry for any length of time, you would have met successful business analysts or computer programmers who couldn’t afford to go to college and yet succeeded at each of their professional careers.

What Are Your Options For Learning Business Analysis?

There are several alternatives to traditional business colleges. For example, many training companies squeeze the business analyst training program into a few (three to five) days.

You fly or drive in to the location, sit for a few days and then get back to work the next day!

The problem with these three to five day training programs is that you simply will not retain or understand new technical information that is crammed in a short period because real life professional skills are not learned in a hurry!

If you’ve ever crammed for an examination, you know that once the exam is over, most of the information is gone from you because you only studied to pass the examination!

The challenge with short term business analyst training is that you will not retain, understand or apply the information effectively on your job.

You need to learn business analysis concepts in a way that helps you retain it or use it to advance your career.

Learn Business Analysis – The Effective Way

This is how you learn business analysis at the Business Analyst Boot Camp

  1. Mentoring / Coaching: The Business Analyst Boot Camp is designed more like a mentoring / coaching program.

    You get case studies that allow you to practice the real-world business analysis skills before using them on the job.

  2. Skill Building / Career Focused: The Business Analyst Boot Camp is designed like a series of examinations.

    You are quizzed or examined on concepts, skills or ideas so that you are able to think creatively / of the box.

  3. Natural Learning Pace: The Business Analyst Boot Camp is designed to walk you through beginner to advanced business analysis topics in a series of steps.

    You are not expected to learn or master business analysis in three days but over weeks, so that you have time to internalize, understand, appreciate or learn business analysis material in a paced, natural or productive way

The Business Analyst Boot Camp is designed to provide practical training or real-world skills for the IT Business Analyst role and it can be accessed through our online Learning Management System (LMS) from any location and at any time by registered business analysts!


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]]> http://www.it-career-coach.net/2010/05/21/what-does-it-take-to-learn-business-analysis/feed/ 26 Getting Back Into The Job Market: How To Start A Business Analyst Career http://www.it-career-coach.net/2010/04/16/getting-back-into-the-job-market-how-to-start-a-business-analyst-career/ http://www.it-career-coach.net/2010/04/16/getting-back-into-the-job-market-how-to-start-a-business-analyst-career/#comments Fri, 16 Apr 2010 12:56:46 +0000 ITCareerCoach http://www.it-career-coach.net/?p=2900

starting a new business analyst career

starting a new business analyst career


The good news is that the economy is adding on jobs because it is the time of year when budgets have been approved and employers traditionally post more jobs and because the economy is also beginning to recover.

This is as good a time as any to dust off your resume, polish your act and start the career you have always wanted.

This article tells you how to do that … get back into the job market and start the business analyst career you’ve always wanted!

What Are Employers Hiring For?

Let’s start by reviewing what employers are hiring for, so that you can give them what they want.

  1. Employers are hiring educated business analysts

    I would like to emphasize that having an MBA or a college degree while being helpful, does not make you an educated business analyst.

    Having a degree like an MBA, MIS or computer science degree is considered to be a general educational qualification.

    And the job market requires more specific, business analysis oriented education on topics like UML, Use Cases, Requirements Management, etc.

  2. Employers are hiring skilled business analysts

    These are considered to be business analysts with cutting-edge skills who can hit the ground running, provide timely, focused and relevant business solutions or provide expert business guidance or solutions to the employer.

    At the job interview, a candidate is perceived to be sharp if he or she can answer questions in a comprehensive, correct, detailed, factual and timely manner.

    So, this is a question of how well you can recall, retain or re-use your business analysis knowledge.

  3. Employers are looking for hands-on business analysis experience

    However, your hands-on experience is not always the same as how long you have been working as a business analyst.

    Employers are more interested in how prepared you are to provide solutions to challenging business problems than in your length of years in the industry!

    So, do not focus on how many years you have or have not been working as a business analyst. Instead, focus on the depth, richness or breadth of your experience!

So, with these points in mind, I will show you how to get back into the business analysis job market.

How To Start A Business Analysis Career

The first step to getting back into the BA job market is to recognize what employers are looking or hiring for.

The next step after figuring out the needs of employers in the current job market is to give them what they want.

I recommend that you start by attending the business analyst boot camp and here is why:

  1. Becoming a Better Business Analyst

    2. Your first task towards getting back into the job market is to become the most knowledgable business analyst you can be.

    The business analyst boot camp helps you with that by training you on the concepts, skills, methodologies, tools or techniques used by business analysis in an online learning environment.

    Through online training videos, presented in a step by step manner, you learn or master beginner to advanced level topics in UML, Use Cases, Requirements Analysis, Elicitation, Modeling and more …

  2. Become A Skilled Business Analyst

    3. Research has shown that one of the best ways to sharpen your skills is to practice answering questions like you are in a job interview.

    The business analyst boot camp uses the same technique for sharpening your skills or preparing you for the job market.

    You are presented with single/multiple-choice practice tests or quizzes that sharpen your skills by helping improve the correctness, promptness and comprehensiveness of your answers to business analysis questions.

  3. Shortening The BA Experience Gap

    4. One of the key features of the business analysis boot camp is the incorporation of hands-on business analysis tasks as part of you training.

    With the help of our learning management system (LMS), you are challenged to master your material through practical, skill-building, hands-on exercises, problems, case studies, tasks or projects.

Here is a quick review of what the business analyst boot camp online training class offers:

Review Of Online Business Analysis Training

  • The Business Analyst Boot Camp learning management system presents you with foundational business analysis concepts to start with.

  • Once you are through with the foundational concepts, more advanced concepts are introduced or presented step by step.

  • All your assignments, quizzes, hands-on tasks or projects are graded and the results instantly displayed in your real-time, online progress monitoring tool!

  • All the courses are offered online and your videos are retained as part of your account. What this means is that you can go back or refer to any lecture, refresh your mind or re-train yourself at will!

The goal of the business analyst boot camp is to help you become an expert or highly skilled business analyst.

Achieving the goal of becoming an expert or highly skilled business analyst is critical to career success because it addresses the key concerns that employers have when hiring new business analysts or promoting their existing internal business analysts to a new position.

This post helps you understand the key reasons why employers hire or retain business analysts and it shows you how to start your business analysis career or get back into the job market by addressing the employers concerns.


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]]> http://www.it-career-coach.net/2010/04/16/getting-back-into-the-job-market-how-to-start-a-business-analyst-career/feed/ 3 A Day In The Life Of An Agile Business Analyst http://www.it-career-coach.net/2010/04/14/a-day-in-the-life-of-an-agile-business-analyst/ http://www.it-career-coach.net/2010/04/14/a-day-in-the-life-of-an-agile-business-analyst/#comments Wed, 14 Apr 2010 07:44:19 +0000 ITCareerCoach http://www.it-career-coach.net/?p=2896

Questions for Agile Business Analysts

Questions for Agile Business Analysts

In response to the post: Is a Project Manager or a Business Analyst Career, a Better Fit for You?, a reader sent in the following comments about his experience as an agile business analyst.

In both Iterative and Agile methods, the BA is (or should be) involved with requirements gathering, project communication and facilitation, translating technical and business jargon, holding development to the business needs during the execution phase through Alpha Testing, demos, walk-throughs and issues management.

  • BAs often write the Test Cases and, surprise the Test Scripts when the project doesn’t have QA resources.

  • In the implementation phase, the BA acts as a Level Two Support contact to triage user issues.

  • Then the BA and the PM begin negotiating the features/repairs list for the next spring or iteration.

My question to you is, what has been your experience as a business analyst working on an agile or iterative project?

  • Do you have all your requirements ready before you start development?

  • Do you have to write test cases or test scripts?

  • How do you collaborate or work with testers?

  • How do you collaborate or work with project managers?

  • What are your challenges or pitfalls?

  • Which project or requirements management tools do you use?

  • What are your best practices?


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]]> http://www.it-career-coach.net/2010/04/14/a-day-in-the-life-of-an-agile-business-analyst/feed/ 0 Is a Project Manager or a Business Analyst Career, a Better Fit for You? http://www.it-career-coach.net/2010/04/12/is-a-project-manager-or-business-analyst-career-a-better-fit-for-you/ http://www.it-career-coach.net/2010/04/12/is-a-project-manager-or-business-analyst-career-a-better-fit-for-you/#comments Mon, 12 Apr 2010 10:25:22 +0000 ITCareerCoach http://www.it-career-coach.net/?p=2893

How To Choose the Right Career?

How To Choose the Right Career?

The following question was submitted by a reader who needs help with choosing between a business analyst and a project management career.

If you need help with a Question or Challenge, be sure to submit your question as a comment on this page and I will answer it fully just as I am answering this reader’s question below!

If you enjoy reading this post, please be sure to … Share this Post with Friends

Here is the Reader’s Question: Should I Change Careers To Business Analysis Or Project Management?

Hello,

I am interested in making a career change from working currently in customer service in a bank to becoming a business analyst or a project manager.

My educational background is a degree in Banking and Finance and I have over 8 years experience working in the Treasury department of a bank.

Can you advise which would be my best choice?

Here is the Answer: How To Decide Between a Business Analysis and a Project Management Career

Hello,

I can certainly help you understand the differences between a project management and business analyst career.

You will be able to decide on your ideal career, after weighing all the pros and cons that I will list in the rest of this article.

The Roles and Responsibilities of a Project Manager

The Project Manager is often considered to be the first point of contact for the project and is solely responsible for the project’s success or failure.

Please note that this is an important distinction between the project manager and business analyst’s duties, roles or responsibilities.

This distinction means that you have to be wired a certain way or learn to take full responsibility for the outcome of your projects without making any excuses!

  • This also means that as the project manager, you will be responsible for overseeing all the phases of a software development or information technology project unlike a business analyst who is tasked with gathering requirements at the inception or beginning phases of a project.

  • Another important distinction is that, as the project manager you will also be responsible for establishing time-lines or ensuring that your projects are completed on time and under budget.

  • Finally, the Project Manager allocates resources to a project, monitors significant milestones as the project progresses and manages risks and costs to ensure that there are no budget overruns.

To achieve these goals, the Project Manager works with a correct or comprehensive set of customer requirements provided by the business analyst.

This last statement means that the Project Manager has to collaborate or depend on the Business Analyst’s requirements elicitation and management skills.

If this collaboration works out well, then the correct and complete set of project requirements are provided to the software development or information technology project team … if not, then the project is doomed from inception!

The Roles and Responsibilities of a Business Analyst

  1. Like the Project Manager, the Business Analyst also spends most of the time working with end users, stakeholders or management.

  2. Unlike the Project Manager, whose attention is all over the phases and tasks of the Project, the business analyst focuses mainly on the requirements for the project.

  3. Because the business analyst is tasked with gathering requirements, he or she ends up focusing on the minute details of what the end user wants, documenting requirements with very detailed reports that measure goals and outcomes, validating requirements or communicating requirements in precise ways to developers using tools like User stories, Use Cases and UML

In essence, the Business Analyst ends up bridging the technical or business communication gap between the software development or project implementation teams and the management, executive or business teams.

What are the similarities and differences between a Project Manager and a Business Analyst’s Job?

There is a good deal of speculation and confusion on the 2 roles leading to the assumption in some circles that project managers can gather requirements or that business analysts can manage resources!

Nothing could be farther from the truth. Each of these is a rigorous, methodical discipline that may share some body of knowledge with the other, but are functionally, completely different.

  1. Project Managers manage all the resources assigned to project and they carry the final authority on who does what. They usually have the ability to hire or fire resources and for delegating tasks or responsibilities.

  2. Business analysts on the other hand, manage the business, end-user, customers or stakeholder requirements and in reality, they report to the project manager, just like the software developers, testers or any other resource assigned to the project.

  3. Both business analysts and project managers understand the software development life cycle, both of them serve as points of contact for the project and both of them communicate with management or stakeholders.

  4. Both of these are also responsible for accurately defining the scope of the project.

However, even here, there is still a qualitative difference … while the business analyst is concerned with the minutiae of the requirements, the project manager is focused on the big picture, and on delivering a project that fulfills the requirements under schedule and on budget.

On this last point, I would like to stress that in an ideal world, there would be no adversarial relationship between a project manager and his/her business analysts because like any successful leader knows, “war is worn by wise counsel” and the business analyst is the project manager’s wise counsel.

Another key difference between these 2 roles is that at the onset of a project, the business analyst implements feasibility and cost/benefit analysis studies before the project manager is even hired!

Finally, I would also like to add that, while the business analyst is concerned with the quality of the finished product … the Project Manager is concerned with managing the process of producing the product.

Is a Project Manager or a Business Analyst Career, a Better Fit for You?

So how do you decide which of these two (project management or business analysis) is the better fit?

If your personality type is such that you have a singular focus on completing projects with a “big picture” view of the process from beginning to end, then the Project Management career may be the better fit for you.

If on the other hand, you enjoy working on details with business users, customers or management, analyzing problems or defining solutions, documenting or communicating problems and solutions, then a Business Analyst career may be the better fit for you.

This post was written in answer to a question submitted by a reader on how to decide between becoming a project manager or a business analyst.

If you have a question, be sure to post it here as a comment or submit it to: [Ask IT Career Coach].


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]]> http://www.it-career-coach.net/2010/04/12/is-a-project-manager-or-business-analyst-career-a-better-fit-for-you/feed/ 39 The Business Analysts Role In Facilitating Data Warehouse Projects http://www.it-career-coach.net/2010/03/10/the-business-analyst-role-in-facilitating-data-warehouse-projects/ http://www.it-career-coach.net/2010/03/10/the-business-analyst-role-in-facilitating-data-warehouse-projects/#comments Wed, 10 Mar 2010 12:29:39 +0000 ITCareerCoach http://www.it-career-coach.net/?p=2868

Business Analyst Role In Data Warehouse Projects

Business Analyst Role In Data Warehouse Projects

The Business Analysts Role In Bringing Data Warehousing To Your Office

Today’s business executives spend a ton of cash on data warehouse projects because that is a big, key, strategic business initiative; the success of which weighs heavily on their minds.

Data warehousing is important because it saves or aggregates information in a manner that allows executives, management or office users to make strategic business decisions faster, better and more easily!

No More Silos In The Workplace

Data warehousing is critical to business success because it presents a way for executives or management to view or manage their corporation as a whole unit instead of in silos.

What data warehousing offers decision makers is the ability to break out of departmental information silos and see the big picture.

One of the key objectives facilitated by business analysts in data warehousing roles is that of bridging the gap between enterprise databases (marketing, finance, inventory, customer relationship management, etc.) so that decision makers or office users can ask questions or get a comprehensive, 360 degree insight across corporate / departmental databases with one query or question!

Introducing OLAP, Business Intelligence (BI) Or Data Warehousing To Business Analysts

Business Analysts assigned to data warehouse projects may be surprised to know that traditional, day-to-day relational (online transaction processing (OLTP)) databases are not optimized for querying or reporting of data for business or decision making purposes.

Databases that are actually optimized for data analysis, reporting and business intelligence are known as Online Analytical Processing (OLAP) databases.

So, another key benefit of data warehousing is that it provides decision makers with real-time business intelligence at optimal speeds through the used of OLTP systems.

Finally, Data Warehousing is important from the standpoint of facilitating forecasting trends or getting performance metrics for the entire organization.

Data warehousing provides senior management with intelligence required to see the company’s performance from a 30,000 foot level instead of being buried under a mountain of data at sea level.

Will The Real Enterprise Business Analyst Stand Up Please?

Organizations implementing business intelligence or data-warehousing projects are looking for a significant boost in their business intelligence or decision making capabilities.

Savvy business analysts pulled into data-warehousing / BI projects would fare well to keep this at the back of their mind from the git-go!

So, here are some key roles for business analysts in data warehouse projects

  • The Data Warehouse Business Analysts role includes helping the business team identify key opportunities for boosting revenue, increasing sales, decreasing operational costs or achieving some other important organizatioinal or business objective.

  • The Business Analyst bridges the gap between the business or executive management office and the data warehousing / BI Implementation Team.

  • The Business Analyst identifies the business intelligence needs of the organization. This includes eliciting BI requirements from executives, managers or office users and then working with the data warehouse project team to identify, define or implement these business requirements.

The Enterprise Business Analyst Role In Data Warehousing Projects

Data warehousing projects are all about building, integrating, analyzing or reporting on large, complex, corporate databases.

So, Business Analysts working in such domains will be well-advised to fortify their database skills as that is the real-world domain or context of data warehousing.

Because of the strategic importance or the scope of data warehousing / business intelligence (BI) projects, the business analyst typically functions as a key member of a larger data warehouse project team.

The data warehouse project team may include the Project Manager, Data Modeler, Data Architect, Data Analyst , Tester, Report Writer, Database Developer and last but not least … the data warehousing / business intelligence (BI) business analyst.

With that in mind, here are the business analyst’s roles in the context of an enterprise data-warehousing project implementation team.

  • Management Role: working with executives, management or the business team, the business analyst identifies the gaps in corporate intelligence / reporting capabilities.

  • Data Analyst Role: working with data analysts, the business analyst identifies, understands and documents the sources of data discrepancies or gaps in business intelligence.

    The actual work of identifying data sources may be assigned to the data analysts or Extraction, Transform Load (ETL) developers while that of documenting or modeling the data transformations assigned to a business analyst comfortable with creating data models.

  • Data Modeler / Data Architect / Database Developer Role: The business analyst works with the data modeler, data architect or database developer to create the logical or conceptual data model.

    The business analyst also validates that the data model meets business requirements before it is implemented.

The Data Warehouse Business Analyst Skill Sets

The enterprise data warehouse business analyst is not your traditional business analyst. so, here are some of the skill-set requirements for business analysts in a data warehouse project.

  • The business analyst needs a thorough understanding of Extraction, Transform and Load (ETL) processes.

  • The business analyst also needs a strong understanding of the logical database design process, data modeling, data-mart design and a good understanding of OLAP compared to OLTP systems.

  • The business analyst needs to be comfortable with the business intelligence tools used in delivering corporate intelligence to decision makers which may be as simple as a Microsoft Excel-based Business Intelligence (tool).

  • The business analyst also needs a good understanding of data warehousing terminology as well as the corporate data being analyzed by the business.

    In other words, familiarity with the data is important whether one’s eliciting requirements from the business team or validating data models and ETL processes with the Data Warehouse implementation team.

Bringing Business Intelligence (BI) To The Office

An increasing number of organizations are either planning or implementing BI projects with the objective of improving the quality of corporate intelligence available to decision makers.

As a business analyst, it’s your duty to assist your organization with their BI / Data Warehouse endeavors.

You can achieve this by learning as much as you can about databases, data warehousing, business intelligence, data analysis and decision making processes.

The data warehouse business analyst job description includes a cross-functional suite of skills in Relational Database Development, SQL Query Writing, Data Analysis and Business Analysis.

You can get more information on this from both the Data Analyst Boot Camp and the Business Analyst Boot Camp.


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]]> http://www.it-career-coach.net/2010/03/10/the-business-analyst-role-in-facilitating-data-warehouse-projects/feed/ 0 The Agile Business Analyst, A Customer Advocate? http://www.it-career-coach.net/2010/02/22/the-agile-business-analyst-a-customer-advocate/ http://www.it-career-coach.net/2010/02/22/the-agile-business-analyst-a-customer-advocate/#comments Mon, 22 Feb 2010 13:13:22 +0000 ITCareerCoach http://www.it-career-coach.net/?p=2846

The Agile Business Analyst

The Agile Business Analyst

The Agile Business Analyst plays a key role in facilitating conversations between stakeholders, quality assurance / testing teams, customers, subject matter experts (SMEs) and software developers in an incremental, iterative fast-paced product development environment.

So, who is the Agile Business Analyst and why should business analysts who are already comfortable with the process of eliciting requirements in a traditional product development environment be concerned about becoming more agile?

Introducing The Agile Business Analyst Role

The Agile Business Analyst’s role includes facilitating communication, reducing the reliance on extensive documentation and reducing the length of the feedback loop in product development projects.

  1. Collaborative - The Agile Business Analyst works closely with software developers, stakeholders, project managers and software testers and relies less on comprehensive requirements documentation at the inception of the project.

  2. Flexible and Adaptable - Unlike a more traditional software development project, an agile business analyst expects and welcomes changes in requirements. Being Agile means that changing requirements is not made difficult because of extensive documentation, communication cycles or change management processes.

  3. Just In Time Requirements – An Agile Business Analyst knows what is the right amount of requirements documentation to gather for a development cycle or iteration.

  4. More Face to Face Meetings – Because the Agile Business Analyst focuses on less documentation and more face to face meetings or interviews with stakeholders, software developers or testers, Agile Business Analysts make use of more User Stories and less Use Cases for documenting requirements.

  5. Iterative Development – And unlike requirements management practiced in a traditional waterfall software development life cycle, the agile business analyst only focuses on gathering, analyzing or validating the requirements needed in each iteration.

Between The Agile Business Analyst and Traditional BA

So, the Agile Business Analyst focuses on the deliverables for each iteration to o facilitate a faster development process.

Another key difference with agile business analysts is that they work with software testers or quality assurance professionals to elicit Test Cases directly from User Stories instead of from Use Cases.

Because Agile Business Analysts rely on face to face meetings and in-person communication, they work better in teams where the developers, stakeholders, project managers and testers are located in the same place and are committed to being involved on a continuous basis through the life time of the project.

The Agile Business Analyst gathers just-in-time (JIT) requirements through intense collaboration with customers, customer advocates, software architects, stakeholders and software testers.

Why Are We Not More Agile?

Traditionally, a business analyst is expected to gather all the requirements for a project at the beginning. These requirements are then shared with the Project Manager and Stakeholders as a static, fixed or immutable set of requirements.

This type of requirements gathering is common in product or software development project that make any or all of the following assumptions:

  1. Business Analyst – The business analyst can gather, analyze, validate and specify all the requirements at the beginning of the project and before a single line of code is written.

  2. Project Manager – The project manager needs to have a complete set of requirements to facilitate accurate project planning.

  3. Software Tester / QA – The software tester needs to have a complete set of requirements before creating a test plan and user acceptance or QA tests.

  4. Software Architect – The software architect needs to design the entire software system at the beginning of the project befor e a line of code is written.

  5. Computer Programmers – That computer programmers need to receive an extensive and complete set of requirements preferably in Use Cases format before they start coding.

    Traditional software or product development projects also assume that for developers to create a working product, they need to be told in detail, every basic, alternate path and exception flow through the system.

  6. Customers – That customers have a mind, wants, needs and desires that can be completely known at the beginning of the project through extensive requirements gathering and documentation.

    This also means that once the customer’s requirements is gathered or documented, it will not change during the life cycle of the product or software development cycle … at least not without extensive negotiation, documentation and signing-off.

The Role of The Customer Advocate

But is this true? Can the customer’s mind, needs, wants or desires be known and documented completely at the beginning of the project?

Does setting the customer’s requirements in stone assure a better product, a more satisfied customer and increase the chances of project success?

  1. The needs of today’s customers are not set in stone. Far from it, the very process of gathering customers requirements can change what the customer wants.

  2. The marketplace is always changing and product features become less important or even irrelevant in short periods of time.

  3. The practice of planning projects or designing entire software systems completely, at the inception of a project is fraught with risks, estimates and guesses.

    This practice often leads to more software features that are out of touch with the customer’s needs and more project failures.

    Considering that so many projects planned this way fail, Business Analysts need to consider utilizing more agile communication skills to supply requirements when they are needed.

Unlike the traditional business analyst who works from the assumption that requirements once signed off on are fixed in stone or immutable, the agile business analyst plays the role of a customer advocate by assuming that requirements can and will change during the life cycle of the product development effort.

The agile business analyst welcomes changes in the customer’s requirements because they reflect what the customer really wants and not what was documented.

In doing this, the agile business analyst elevates the customer’s needs above the needs for more documentation.

The agile business analyst understands that there is always some uncertainty in the marketplace, so the planned features of a product or software application cannot be set in stone!

The agile business analyst understand that software developers do not need to have 100% of a product or project’s requirements extensively documented using Use Cases before they begin coding.

So the Agile Business Analyst relies more on communication, presentation and facilitation skills than written documentation in communicating with software / product developers.

Today’s constantly changing marketplace requires the Agile Business Analyst A customer advocate who elevates the customer’s needs above that of extensive requirements documentation!


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]]> http://www.it-career-coach.net/2010/02/22/the-agile-business-analyst-a-customer-advocate/feed/ 6 5 Steps to a New Business Analyst Career http://www.it-career-coach.net/2010/02/16/5-steps-to-a-new-business-analyst-career/ http://www.it-career-coach.net/2010/02/16/5-steps-to-a-new-business-analyst-career/#comments Tue, 16 Feb 2010 06:03:41 +0000 ITCareerCoach http://www.it-career-coach.net/?p=2834

business analyst in 5 steps

business analyst in 5 steps

5 Steps to a New Business Analyst Career

I talk to a number of business analysts interested in changing careers to new domains.

They come from diverse backgrounds (insurance, sales, financial, etc.) and they all share a common goal … that of switching careers to new domains.

So, when one of these business analysts asked; if I would like to throw more light on changing BA careers / domains at job interviews, I was glad to say yes :-)

How To Switch Business Analyst Domains

Some degree of sales or marketing skills is needed to get a job. And your understanding of the sales process determines how successful your career switch will be.

Here is what you need to know about switching business analyst careers:

  1. Put Yourself In Employers Shoes:

    Don’t make the classic mistake of approaching the business analyst job interview from the standpoint of what you can get out of it!

    Rather, put yourself in the employer’s shoes and talk to their interests and needs … that is basic human nature and selling 101.

    This matters because job interviewers will not care about you or get interested in you, if you don’t care about or show a genuine interest in them (read Dale Carnegie’s classic – “How To Win Friends and Influence People”).

  2. Emphasize Cross Functional Skills:

    Accept that employers will be skeptical of your resume, skill-sets and suitability for the job, when switching careers or domains.

    Now, resolve the employer’s doubts by showing how your skill-sets are a better match to their needs.

    Do this by emphasizing cross-functional skills like your communication and presentation skills. Then, go further and explain how your business analysis skills (like those taught at the business analyst boot camp) will be useful to the employer inspite of your previous domain or background.

  3. Tailor your Resume to the Job:

    Yes, tailoring your resume to the job helps, when you have some relevant background information that will be lost in your traditional resume.

    Several years ago, I transitioned from a chemical engineering job to an information technology (IT) consulting career.

    I only had a few months of relevant IT experience but several more years of irrelevant chemical engineering training and experience.

    Following the advice of a recruiter, I re-wrote my resume to focus, expand and highlight my strong>limited information technology background while reducing my chemical engineering background to a foot note … which worked like a charm!

    The lesson hear is to “reduce the employer’s doubt and anxiety by rewriting sections of your resume that doesn’t directly relate to the job you’re interviewing for“.

  4. Leave your Pride at the Door:

    Don’t let any negative behavior or comments cause you to lose your cool at the job interview.

    Instead, carry yourself as a true professional regardless of what you see or hear at the interview.

    I was fortunate to be interviewed for a Procter & Gamble Management Trainee program out-of-college.

    However, before I was hired, I had to maintain my composure under some negative, psycho-analysis by an interviewer whose main goal was to see if I would lose my cool under the pressure of the interview.

    So, do whatever it takes to get the job interview … that is your sole mission and objective.

  5. Study your Prospective Employer’s Industry:

    I have been to a few job interviews where I used my knowledge of the company’s market place to advantage.

    This is not something that you can do, if you’re looking for an easy job. But it is definitely something that you can do, if you’re really interested in the company.

    Research the prospective employer’s competitors, industry, technology, business processes and come prepared with suggestions, ideas or information that would genuinely help the prospective employer.

So., now I have given it to you … skills, techniques or steps for changing your business analyst career or domain. What are you going to do with it?

If you would like to leave discuss more about your experience at job interviews, just go ahead and leave a comment below.


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]]> http://www.it-career-coach.net/2010/02/16/5-steps-to-a-new-business-analyst-career/feed/ 1 The Six Sigma Business Analyst http://www.it-career-coach.net/2010/02/12/the-six-sigma-business-analyst/ http://www.it-career-coach.net/2010/02/12/the-six-sigma-business-analyst/#comments Fri, 12 Feb 2010 17:09:54 +0000 ITCareerCoach http://www.it-career-coach.net/?p=2817

Six Sigma Business Analyst

Six Sigma Business Analyst

The Six Sigma career path intersects or shares a number of tools, processes, goals and techniques with the business analyst career path.

So, in this post I would like to introduce you to the … Six Sigma Business Analyst.

Ask IT Career Coach

This post answers the question submitted by a business analyst who is enrolled at the business analyst boot camp.

If you have a question or challenge, be sure to send it using: Ask IT Career Coach and we will answer it for you, just as we are answering the question below!

Here is the question submitted by the Business Analyst Boot Camp Participant …

Hi Kingsley,

I had applied to a BA position and … and the response was they were looking for people …. who had Six Sigma certifications.

Is the 6 Sigma now the new minimal benchmark for getting a BA job?

If so, I’d better get cracking on it.

What’s involved?

cheers

What Is Six Sigma To Start With?

Six Sigma is a business management discipline that seeks to improve quality by removing the causes of defects, errors or variation in manufacturing and business processes.

Six Sigma uses quality management, statistical and business analysis methods to empower six sigma professionals designated in martial arts like terms as black belt, green belt and yellow belt.

Each Six Sigma project uses a sequence of steps to achieve quantified goal (cost reduction or profit increase) critical to a customer of the business process under consideration (cycle time, safety, delivery, etc.).

Six Sigma was originally designed to eliminate defects in manufacturing processes, but it is now widely applied to other business processes as a tool for improving the quality of a business process.

How Is The Business Analyst Involved In Six Sigma?

I have given you a pretty good picture of what a six sigma business analyst does. Now, I will answer the question of whether Siz Sigma is the new minimal standard for getting a business analyst job.

  • Who Is The Six Sigma Domain Business Analyst?

    Six Sigma is one of the business analyst domain career paths.

    You are not required to become a domain business analyst or to become a six sigma business analyst.

    However, if you decide not to specialize in a business analyst domain, you have to master the skills required to become an IT Business Analyst.

    However, before you decide to become a six sigma business analyst, you need to get a good understanding of your skill sets, internal and external business environment.

  • Do You Have A Statistical / Quality Management Background?

    You can decide if a six sigma business analyst career path is good for you by taking a look at your educational background, training, work experience or skill sets.

    If you already have some statistical and quality management background (I gained mine as a management trainee in Procter & Gamble), you may find that becoming a six sigma business analyst is a logical decision for you.

    If you do not have this backgound, then you have to factor in the cost of learning statistical and quality improvement from scratch.

  • Can You Meet Internal Customer Expectations Using Cross Functional Business Analysis Skills?

    I don’t recommend that you evaluate becoming a six sigma business analyst solely from the point of view of … “what’s in it for me!“

    Because the Six Sigma Methodology emphasizes the very opposite … that you focus on meeting your customer’s needs, wants or requirements.

    So, you may start by asking yourself this question: will my customer’s needs be better met if I become a six sigma business analyst?.

    Sometime ago, I functioned as the IT Director for an Electronics Manufacturing Firm in the Midwest. One of my customers was the Quality Assurance Director who I assisted with improving the quality of the plant’s electronic components.

    In this role, it would have made sense for me to become a six sigma business analyst, considering that one of my major internal customers was the Quality Assurance director.

  • Can You Meet External Business Requirements With Six Sigma BA Skills?

    Finally, you may also approach becoming a six sigma business analyst by reviewing the business analyst hiring trend in your city.

    This makes sense especially in a situation where you are out of work and you have no internal customers to satisfy.

    However, you also need to make sure that six sigma business analyst skills is in higher demand than IT business Analyis skills or some other BA domain!

    This matters because mis-interpreting the demands of employers or hiring managers can have a serious consequence on your career. So, don’t make conclusions for a couple of interviews. Apply for more jobs, analyze every business analyst job in your city and make then make an informed decision.

The technique that I used in answering this question is taken from a business analysis tools known as SWOT Analysis.

SWOT Analysis teaches you among other things to match your strengths and weaknesses against opportunities and threats in your internal and external environment.

I will be bringing out more information on using SWOT Analysis in Decision Making in a Soon Coming Post :-)

This post answers a question submitted by a business analyst looking at transitioning into the six sigma business analyst role. Be sure to leave your comments or questions at the end of this post and I will answer it for you.


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]]> http://www.it-career-coach.net/2010/02/12/the-six-sigma-business-analyst/feed/ 0 Can a Developer Make a Good Business Analyst? http://www.it-career-coach.net/2010/02/02/can-developers-make-good-business-analysts/ http://www.it-career-coach.net/2010/02/02/can-developers-make-good-business-analysts/#comments Tue, 02 Feb 2010 13:59:37 +0000 ITCareerCoach http://www.it-career-coach.net/?p=2774

Computer Programmers Learning Business Analysis

Computer Programmers Learning Business Analysis

I have been talking to a number of software developers, interested in changing roles to business analysis. If you are one of those software developers, then this post is written to show you how to switch careers from software development :-)

There seems to be some bias against switching roles to business analysis from software development. It’s a subtle form of discrimination from folks who stereotype all software developers as nerds with poor presentation and communication skills!

But is that really true? Are you poorly suited for a business analysis role just because you’re a software developer?

On the contrary, software developers can make good business analysts and I will dedicate the rest of this post to debunking this myth … just as I have done with several urban legends on this blog :-)

There are several reasons why a software developer like you would be interested in changing careers to business analysis and some of these could be:

  1. The Junior Programmer: you are new to computer programming and you are not enjoying it. Hence you wonder if you will be better suited for business analysis

  2. The Experienced Software Developer: you have learned all you can about software development and would like to start a new, challenging career in business analysis.

  3. The Accidental Business Analyst: you take on the roles of a business analyst at your company and you want to get formal recognition as a business analyst for your efforts.

  4. The Soft Skilled Developer: based on your communication, presentation or analysis skills, you feel that you will make a good business analyst.

  5. The Competent Developer: you are seen as being highly competent or responsible by your manager and because of that, you have been tasked with additional business analysis responsibilities..

Whatever the reasons for changing roles to business analysis, you are in for some good news … you are wanted by the job market!

Contrary to what you may think, having a formal software development background can actually prove to be a bonus or an advantage and here are some of the reasons why:

  • Right Background: IT business analysts are required to have a good understanding of the software development life cycle.

    Your background in software development can be used to fulfill that requirement easily.

  • Better Fit: IT managers need business analysts who can understand developers and talk with them at the system level.

    That means having enough technical knowledge to create UML diagrams or entity relationship models or even help translate business requirements into technical specifications.

  • Reduce Risk: IT shops need business analysts with a technical or systems background so that they won’t be at a lost in a challenging or complex software development project.

    When managers undertake a complex software development process, they want to reduce risk by hiring business analysts who can bridge the gap between the software development team and business because of their software developer background.

So, having a software development background puts you at an advantage in such situations.

Can you Market Yourself: The good news is that your software developer background does not have to count against you at the job interview and that is where this article becomes quite helpful!

First, you have to be sure of the value you will bring to your job if you are hired as a business analyst. Next, you have to convey that value clearly to the hiring manager!

So, using this article as reference, elicit all the reasons why hiring you will be helpful and then work on how to convey that to your hiring manager.

Now you’ve learnt how to switch from a traditional software developer role to a business analyst role … it is time to take action!


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