I am interested in making a career change from working currently in 1st & 2nd Level Support Client Service with additional duties as team leader and occassional duties as Project Management and QA Tester in a Gift and Loyalty Card technology service provider for over 3 years to becoming an IT Business Analyst or IT Service Delivery Analyst.

My Education background is a degree in Business Management and I am currently working on ITIL v3 Foundation Certification in IT Service Management.

As I do not have a “proper” education in IT, I am also planning to take on a course that will help me gain a certificate in CompTIA Strata IT Fundamentals.

Can you advise if the job title IT Business Analyst and IT Service Delivery Analyst are of the same role?

Aside from my currenty work experience, will getting the certifications be essential in making the career change?

What is the best way in obtaining an entry level IT Business Analyst or IT Service Delivery Analyst Role?

I am working as Implementation consultant in marine company based in Bangkok . I am interested to work as BA . Currently i am working as an interface b/w users and s/w developers. Writing documents, FS, Test cases,preparing User manuals, Understanding and analyzing user’s requirements . Report analysis based on the requirement provided by users etc..

I want to know whether i will get a job in India . I have 1.5 yrs experience ( on-site) and i am looking for a change.

Kindly let me know whether i need to learn anything new or what skills should i learn to improve in this field. I dont have much experience in technical side since i didn’t get that opportunity in this current company.

Please clarify the points which will be useful for me to improve

I could see what is “domain business analyst”, but I am still not able to get job description of “IT business analyst” in terms of work an IT business analyst has to do in the company. How different is it from “domain business analyst” post ?

I am planning to apply for IT service or IT consulting companies as BA. Which one of the above role comes under them ?

It provides you with a number of tools or processes for making a career change.

What part of the career change are you having issues or challenges with?

I am pursuing career in to sales for the last 2 years but I’m mnot satisfied so I would like to switch to the BA Domain.

Please assist me with this.

I do have 4 yrs experience in medical insurance( wrkd as a subject matter expert). Because of my masters programme i left my job and now i’ve completed my masters.(i do have a gap of 16 months). I would like to go as a BA in medical insurance. Please advice whether i can go as a BA or not.

is my master’s going to help me. if yes, how.

if possible pls post a few sample medical insurance sample resumes

Thanks a lot

Don’t be Tool-Minded. I know that a lot of people are because they can learn a specific Software or Tool like Java, SAP, Microsoft.NET and then get a job based on that.

But becoming a business analyst has nothing to do with learning a software or tool. It has a lot to do with learning business analysis concepts like UML (the proces and nto the tool), Use Cases, Requirements Elicitation, etc.

I suggest that you take the time to famililiarize yourself with the skills requirements for business analysis jobs as discussed in the business analyst curriculum here.

A business degree (economics, MBA, etc.) does not qualify you for a business analyst job because the educational requirements are specialized. By that I mean that they are not transferable from other industries or occupations.

This may seem hard to you considering that you have already spent so many years in college which is a good thing by itself … just not what you need to transition into a business analyst career.

With that in mind, it doesn’t matter if your first degree was uin economics or social sciences or computer science,. And no you should not pl;an on going back to college again to learn business analysis

If you are interested in learning more about the educational requirements for a business analysis job, I suggest that you download the curriculum provided here

This is jyoti Bhadoria from Pune.

I am working with life insurance co. and total work exp of Insurance in 4 & half yrs. but now i want to work in IT sector as a business analyst.

I asked so many friends they are working in IT sectors But not as abusiness analyst.some of friends are saying that learn UML& MS-visio.

But in pune I am not finding these courses so please suggest me what should i do?

I am not having any exp of Business analyst.

Thanks

Asking the question makes it sound like you don’t have a genuine reason, strong motivation or good enough reason to become a business analyst.

There is no good time or bad time to become a busines analyst or switch your career to business analysis.

If you say that the economy is recovering or improving and because of that, you should become a business analyst, you would be facing competition from others switching careers to business analysis.

if you say that this is not a good time to switch careers and become a business analyst, it means that others wanting to switch careers are going to be thinking the same thing … this is not a good time to switch careers and become a business analyst. Because of the lower competition, your resume will receive more attention as well.

There is no right time or wrong time to do what you love.

Besides, if you start now, you will figure out what you have to do to switch your career earlier.

So, decide if you want to switch careers to business analysis and then become a business analyst … if this is the right time for you based on your readiness and not based on how good or bad you think the job market is!

As a Sales, Banking, Insurance and Investment professional you can focus on becoming a Domain Business Analyst by getting some BA Experience, Training and then look for to leverage your current domain experience doing business analysis.

You need to stop looking for companies that would train you for free becase that the chances of you finding a needle in a haystack is better than that.

First get the training and then look for companies that would employ you or hire you because you are a trained and competent professional.

Twenty years ago, the norm was for companies (non-profit or for-profit) to train you after the hired you. You were promised a plethora of training and career advancement opportunities and the burden was in the employer to take care of you.

These days, the burden is on you to get trained and competent and then hire yourself out for wages.

It is a completely different mindset!

So, yes you can become a business analyst with an MS in Chemistry and MS Office Skills!

You should be hearing some announcements this week … and of course, you should be one of the very first to participate